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J.D. Power announcement

#1 in Customer Satisfaction…Again!

Thank you for ranking us #1 for the third year in a row.

For the third year in a row, Piedmont Natural Gas ranked #1 in customer satisfaction with residential natural gas service in the South among large utilities according to the J.D. Power 2024 U.S. Gas Utility Residential Customer Satisfaction Study – thanks to customers like you!

Top category rankings

  • Billing and Payment

  • Corporate Citizenship

  • Customer Care

About Our Company

Our strategy is to put customers first. We strive to listen to what customers say and then act on it. We work daily to deliver what matters most — safe, reliable, affordable and increasingly clean energy.