For the second year in a row, thanks to customers like you, Piedmont Natural Gas ranked #1 in customer satisfaction with residential natural gas service in the South among large utilities according to the J.D. Power 2023 U.S. Gas Utility Residential Customer Satisfaction Study. We earned top rankings in the following categories:

  • Billing and Payment

  • Communications

  • Corporate Citizenship

  • Customer Care

  • Safety and Reliability

About Our Company

Our strategy is to put customers first. We strive to listen to what customers say and then act on it. We work daily to deliver what matters most — safe, reliable, affordable and increasingly clean energy.