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We have temporarily suspended disconnections for nonpayment and late payment fees in response to the pandemic. After the state of emergency is lifted, those who need additional time to pay any outstanding balance will be able to establish a payment arrangement for six months or longer. While formal payment plans are not needed at this time, we encourage all customers to consider paying what they can to avoid building up a large balance for later. Stay up to date on other actions we’re taking at piedmontng.com/updates.

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The actions we’re taking today determine that our communities will have the resources and support they require to thrive. We look forward to building upon this legacy and making a lasting impact.

Would you like to enter a drawing for a chance to win $500? Read the full rules about our quarterly giveaway here.