Energy Assistance Programs

At Piedmont Natural Gas, we are proud of our commitment to improving the economic and social vitality of the communities we serve. As an active member of these communities, our goal is to improve the quality of life for our customers, neighbors and employees by supporting energy assistance programs through:

Payment Agreements

We recognize that many of our customers are facing unusual and unexpected hardships as a result of the pandemic. That’s why we’ve relaxed our timelines for payment agreements, making it easier and more convenient for you to set up a plan. You can make your request quickly and easily online.

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Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program assists low-income households, with special attention to households that spend a high percentage of their total income on home energy.

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Share the Warmth Round Up

Share the Warmth is a Piedmont Natural Gas energy-assistance program designed to help low-income individuals and families pay their monthly energy bills - regardless of the energy source used in the home. Piedmont’s customers can enroll in our Share the Warmth Round Up program to have their bill rounded up to the nearest dollar each month, with 100 percent of the proceeds supporting the Share the Warmth program.