Manage Your Account


Managing your Piedmont Natural Gas account is quick and easy. Use our online tools to access your Account Summary and manage all your account options. With these tools you can:

  • Start, stop or transfer your service 
  • Add or remove an account 
  • Manage passwords and access to your account 
  • Analyze your statements 
  • Contribute to your community through Share the Warmth 
  • Help Piedmont protect your identity 
  • Explore these payment options
For questions, send us an e-mail at customerselfservice@duke-energy.com or call our Customer Contact Center at 800.752.7504.

Customer Service