Business Customer Service
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Customer Service representatives are available by phone Monday – Friday 7:30 am to 7pm EST.
Mail PaymentsPiedmont Natural Gas
P.O. Box 1246
Charlotte, NC 28201-1246
For overnight payments, mail to:10101 Claude Freeman Drive
Suite 225 N
Charlotte, NC 28262
Note: Overnight payments may be mailed via United States Postal Service (USPS), FedEx and UPS.
Corporate OfficePiedmont Natural Gas
4720 Piedmont Row Drive
Charlotte, NC 28210
P.O. Box 33068
Charlotte, NC 28233