How to Prepare for Your Upcoming Service Visit
To help your service visit go as efficiently as possible, please complete the following:
- If you were advised:
- Your gas is on, and the work will not require the technician enter the premises, then no one needs to be present for the service visit.
- Your gas is off, or the work requires the technician enter the premises, please ensure someone 18 or older will be present for the service visit.
- Provide a clear path for the technician to access and work on the equipment in your work order, including attic furnaces or water heaters, if applicable.
- Keep all bushes and shrubbery trimmed and maintained so there is a clear path to the meter.
- Secure all pets.
- Unlock all fences and gates.
- Provide the gate access code if the work is inside a gated community.