Assistance Programs - Piedmont Natural Gas

If you or someone you know is experiencing a time of uncertainty, we offer programs and resources to help you get back on your feet.

Financial Assistance

Low-Income Home Energy Assistance Program (LIHEAP)Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program assists low-income households, with special attention to households that spend a high percentage of their total income on home energy.
Share the Warmth Round Up Share the Warmth Round Up

Share the Warmth is a Piedmont Natural Gas energy assistance program designed to help low-income individuals and families pay their monthly energy bills – regardless of the energy source used in the home.
Customer Bill of
Rights Customer Bill of
Rights

The Customer Bill of Rights provides natural gas customers information about their rights as a customer and who to contact with questions or problems.
211.org

211.org is a free service that can help you find local community agencies that provide assistance with a wide range of needs, including utility bills and medical expenses. To get started, simply dial 211 from your phone or visit your state’s site: NC211.org, SC211.org, or TN211.org.

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Third-Party Notifications Third-Party Notifications

Third-Party Notification is a FREE service that notifies a designated third party if a Piedmont Natural Gas bill goes unpaid. This service is a great help for people who sometimes simply forget to pay their bill, have become ill or perhaps travel frequently.
Medical Certification Medical Certification

Customers who meet eligibility and medical requirements may be entitled to special consideration before disconnection and/or will not be disconnected during the months of November through March.

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