What’s impacting your bill?
Several factors play a role in why you may be seeing an increase in your natural gas bills this winter.
Apply for available assistance programs
Help may be available for customers who need assistance paying their Piedmont bill.
Customers who did not qualify previously may now qualify and should apply again. Increased levels of assistance may be available for those who previously qualified.
Click on your state for more information.
Helpful Resources
Rely on these resources to help create bill predictability, find help where it’s needed and understand how to read your bill.
Energy-Saving Tips
Help create extra ways to save by reducing energy use throughout your home.
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Reduce your thermostat to a lower setting
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Seal air ducts to the furnace and central air
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Open blinds or curtains on sunny days
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Set your water heater temperature to 120°F
Facts about your natural gas bill
- Your natural gas bill is made up of multiple components, some of which Piedmont does not control.
- Piedmont does not control the commodity cost of natural gas, which is set by the financial markets and is increasing globally. This is causing higher bills for natural gas customers everywhere.
- Piedmont does control some other rate components, which are increasing as of November 1, 2021. These rates are intended to cover some of the safety work and infrastructure improvements we perform.
- Piedmont is a regulated utility. We work under the direction of the public utilities commission in each state to set rates, and we cannot increase or decrease rates without approval from these commissions.