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Residential Start Service Request

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  • Protecting your identity is important to Piedmont Natural Gas. Your Social Security number is being requested for credit and identity verification. If you prefer not to provide this information online, please contact Customer Service at 1.800.752.7504 to start service.
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  • Providing safe and reliable sevice is our goal. Please note that an equipment check will be required if natural gas service to your location is currently inactive. Piedmont will call your "Best Contact Phone" prior to arrival.
  • ++ Thank you for contacting Piedmont Natural Gas. We have received your request to start service. Our Customer Service department will respond to you via email within two business days. This email will include the scheduling information you have requested. If you need to speak with a Piedmont representative, please call us at 1.800.752.7504.
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