Quick Guide: What would you like to do?
Review Piedmont's Products and Services for Your Home
Start, Stop or Transfer Your Service
Call 1-800-752-7504 or complete our
Customer Self Service form to:
- Start your natural gas service
- Stop your natural gas service
- Transfer your service to a new address
Schedule a Service Technician Visit
Call 1-800-752-7504 or e-mail us at customerselfservice@piedmontng.com.
Purchase Appliances or Piping for Your Home
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Click here to learn more about Service Plus by Piedmont Natural Gas)

Call 1-877-279-3636 (Monday - Friday, 7:30 a.m. to 5:30 p.m.) or complete our
Discover Natural Gas form to:
- Convert your home to natural gas
- Purchase a natural gas appliance
- Request installation, service or repair of a natural gas appliance
- Request installation, service or repair of natural gas piping
Protect Your Home with Warranties
Click here or call 1-877-279-3636 (Monday - Friday, 7:30 a.m. to 5:30 p.m.) to learn more about the warranty products Piedmont Natural Gas offers through HomeServe.
Report a Natural Gas Emergency
Call 1-800-752-7504 and Piedmont will dispatch personnel to the location. Remember to call 911 for all emergencies. Read these recommended
Safety Tips from Piedmont Natural Gas.
Don’t see the right choice listed here? Call us at 1-800-752-7504!
Appliance sales, installation, maintenance and repair are services provided through Piedmont’s “Service Plus” program. Work performed through Service Plus is not included in the services offered by Piedmont Natural Gas that are regulated by the utilities commissions in North Carolina, South Carolina or Tennessee.