Bill Payment OptionsEqual Payment PlanHow the Equal Payment Plan Works The Equal Payment Plan (EPP) provides residential customers with a way to spread their natural gas costs over an entire year. By reviewing your last year's annual natural gas consumption levels (or that of the former occupant at your address), we are able to estimate your gas bills for future months and bill you in 11 equal payments. (Adjustments higher or lower may be necessary if your gas usage or our rates vary greatly from the original estimate. Significantly warmer or colder weather may also require a billing adjustment.) At the end of the plan period, in the 12th month, we "settle up" your account with actual billed natural gas usage versus what was estimated. If you overpaid, we refund the money or credit your account. If you paid too little, you are billed for the balance. We read your meter each month to determine actual natural gas usage and include that information on your bill along with the monthly EPP payment. This billing program has more value than ever in a higher price environment. If you have a past due balance and are having difficulty paying your bill, you may be eligible to enroll in the Equal Payment Plan to lower your monthly payment. EPP spreads your gas bills -- plus the past due amount -- over the next 11 months. back to top How to Sign up for the Equal Payment Plan You may sign up for the Equal Payment Plan any time during the year. There are two ways to sign up. back to top
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