My Account

Piedmont Natural Gas is committed to serving your home energy needs. Our goal is to make it easy for you to manage your account(s), so we are pleased to offer you these time-saving, online tools.

Please note that Piedmont offers options for customers with single or multiple accounts:

• Customer Self Service (for customers with a single account) 
  • A system that offers access to billing information for a single account, including various options for analyzing and paying your bill
• Multiple Account Customer Service (for customers with multiple accounts)
  • A system that allows you to customize a multiple-account format to access and view individual account data or bill images, export data or generate invoices for payment (for customers with three or more accounts) 
  • Allows you to choose your own user ID and Password

For additional convenience, all customers can use the tools below to manage single or multiple accounts:

• Start/Stop service 
  • To start service, request the transfer of service or to stop service at an existing location
• Bill Payment Options 
  • View options for paying your Piedmont Natural Gas Bill (Bank draft, pay online and pay by mail)
• Billing Questions 
  • To ask a billing question
• Account Maintenance
  • To update your mailing address, phone number and other contact information

These online tools are designed to give you direct access to the data you need, and to make the most of your time and efforts to manage your single or multiple accounts.