Bill Payment Options

You decide how to receive and pay your Piedmont Natural Gas bill

Piedmont Natural Gas has many options to make receiving and paying your Piedmont Natural Gas bill easier:

• Bank Draft – Sign up to have your monthly payments automatically drafted directly from your bank account
  
  
• Pay Online / E-Bill - Please allow 2 business days for your payment to post to your Piedmont Natural Gas account.
  
  
  • Online Payment Center - Enroll to receive your Piedmont Natural Gas bill via e-mail (e-bill) and pay on-line by using your bank account (Checking or Savings) or your credit card (Visa™ or MasterCard) absolutely free. You can also use this option to make a one-time payment. 
    
    
    
  • CheckFree - Enroll to receive your natural gas bill via e-mail (e-bill) and pay online by using your Checking or Savings account
  
  
  
• Pay by Phone – Avoid disconnection or late fees by paying your Piedmont Natural Gas bill through Western Union SpeedPay for same day processing. Call 1-866-316-3356 toll free 24 hours a day. Western Union SpeedPay charges $4.95 for this service
  
  
• Pay in Person - Bring your bill to any of our authorized paystations to make your payment
  
  
• Pay by Mail – Pay your Piedmont Natural Gas bill by U.S. Mail. Please allow 7-10 days for your payment to be received. Include your account number on your check and mail it to:
  
  Piedmont Natural Gas
  P.O.Box 533500
  Atlanta, GA 30353-3500

Need more help? Here are some other valuable links:

• Equal Payment Plan                       
• Payment Arrangements                       
• Billing Questions

To contact us:
Send us an e-mail at customerselfservice@piedmontng.com or call our Customer Contact Center at 1-800-752-7504.