Identity Verification

Our goal is to be your responsible natural gas provider. An important part of this commitment includes protecting your identity.

If Piedmont Natural Gas is unable to verify your identity with the information you provide, we will ask you to complete the Identity Verification Form before we can open your new account. This form must be completed in full, notarized and returned to Piedmont Natural Gas by one of the following methods:

• Fax: (Preferred method)
  877.525.2880
  (Attn: IVF\CCC)
  
  
• Email: 
  (Scanned form can be emailed to the address below) customerselfservice@piedmontng.com 
  (Attn: IVF\CCC)
  
  
• Mail:
  Piedmont Natural Gas
  (Attn: IVF\CCC)
  2611 Greengate Dr.
  Greensboro, NC 27406

Questions about Natural Gas?
Contact us if you have questions or need more information about our residential markets. You can use the Discover Natural Gas form to submit your query online. Or call 1-800-752-7504 to speak with a Customer Service Representative.