Career Opportunities

The Field Service Administrator is a liaison between Field Service Solutions staff and Advantex user departments to ensure business processes and needs are understood and met.  The Field Service Administrator is responsible for data analysis and provides oversight and participation in decision making on revisions of various business processes involving, but not limited to, emergency response data, dispatching, service order completion, Advantex report-handling, and the District On-Call schedule.

Minimum Requirements:

• Associate's Degree in related field, or 3 years utility operations experience  
• Demonstrated working knowledge of service order processes and procedures  
• Strong working knowledge of S2K, Advantex and Order Scheduling systems, or ability to learn and comprehend new and advanced technologies as demonstrated in current or previous work history  
• Above average analytical skills and demonstrated proficiency with spreadsheets, and Microsoft Office Suite (Word, Excel, and PowerPoint)  
• Experience in development and delivery of training materials  
• Demonstrate effective oral and written communication, organizational, presentation and planning skills

Preferred Requirements:

• BS Degree in related field  
• Three or greater years experience with Advantex and OSS (Order Scheduling System) applications  
• Experience providing user support and performing on-call duties  
• Familiar with relational database concepts with working knowledge of client server concepts and Hyperion software or any data gathering reporting tool.  
• Experience in implementation of business process improvements

Other Requirements:

Requires long periods of sitting while working on a computer.  Required to verbally communicate with internal customers.  Must perform on-call duties.  A valid driver's license.  May require work after-hours, on week-ends, and over night travel.  Will require up to 30% travel to Company sites.  May be required to lift up to 30 pounds at times. 

EOE/AAP

To apply for position, send resume along with requisition number to corporate.recruiter@piedmontng.com.

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